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AI virtual receptionist that answers FAQs and books on Google Calendar

Quick answer: Use an AI receptionist to answer common questions from a business-info sheet, check Google Calendar availability, book appointments, and log every conversation to Sheets.

Last updated October 15, 2026

Steps

Write a short business-info sheet: hours, services, pricing ranges you approve, location, parking, and FAQs you want answered without a human.
Connect Google Calendar (the booking calendar) and a Google Sheet for conversation logs.
In n8n (or similar), wire an AI agent that reads the info sheet, checks free slots on Calendar, creates events when the caller confirms, and appends a row to Sheets.
Add a clear handoff: if the question is outside the sheet, or the caller asks for a human, route to your phone or email.
Test with a few sample chats before pointing real callers at it.

What you need

Tools: n8n + Google Calendar + Google Sheets + an AI model. A public n8n template covers an AI-powered virtual receptionist with Calendar booking and Sheets logging: https://n8n.io/workflows/8326-create-an-ai-powered-virtual-receptionist-with-google-calendar-and-sheets/

Related pattern: missed-call reply and appointment booking with Twilio, Google and GPT-4o: https://n8n.io/workflows/20250-reply-to-missed-calls-and-book-appointments-with-twilio-google-and-gpt-4o/

Costs: see each vendor's current pricing page; we don't list prices we haven't verified.

What to watch

Don't invent prices or policies in the AI answers — only allow what is on your approved info sheet.

If you add SMS or WhatsApp, follow TCPA and carrier rules: identify the business, honor STOP, and only message people who opted in or who contacted you first.

Keep a human handoff for edge cases, complaints, and anything medical, legal or financial.

Related recipes

Text back every missed call automatically for an HVAC business
Answer pre-visit questions with an approved-document FAQ assistant for a clinic

FAQ

Do I need to code?

No. These recipes use no-code tools like Zapier, Make or n8n. If you'd rather not set it up yourself, StorenTech AI can build it for you.

Will it replace my front desk?

Treat it as after-hours and overflow coverage first. Keep a person for complex questions and anything outside your approved FAQ sheet.

Want this built for you?

StorenTech AI can set up this automation for your business.

Get this built for me