Home / industries / local-business

Draft replies to new Google reviews for approval

Quick answer: Each new review triggers an AI draft reply in your voice that you approve before it's posted.

Last updated October 15, 2026

Steps

  1. Trigger on new reviews (Google Business Profile email or API via Zapier).
  2. Have AI draft a reply: thank them, mention specifics, and offer offline contact for complaints.
  3. Send the draft to you in Slack or email for approval.
  4. Post the approved reply.

What you need

Tools: Google Business Profile → Zapier → AI → Slack/email approval. Costs: see each vendor's current pricing page.

What to watch

Never auto-post replies to negative reviews, and in regulated industries never confirm someone is a client or patient.

FAQ

Do I need to code?

No. These recipes use no-code tools like Zapier, Make or n8n. If you'd rather not set it up yourself, StorenTech AI can build it for you.

Want this built for you?

StorenTech AI can set up this automation for your business.

Get this built for me

New automations every week

One short email a week with the newest recipes for your industry.

Free. Unsubscribe anytime. We'll never sell your email.